OUR SERVICES

Virtual Front Desk

Virtual Front Desk Support for the Day-to-Day Work of Your Practice

The front desk is an important part of the patient experience and the daily operation of a medical practice. The Northern Scribe provides virtual front-desk support for selected administrative and patient communication responsibilities, helping extend your team's capacity. The Northern Scribe provides credentialing support to help practices stay organized throughout these administrative processes.

Front-Desk Support

  • · Patient communication

  • · Phone and message support

  • · Appointment-related administrative support

  • · Scheduling-related support

  • · Administrative follow-up

  • · Patient information coordination

  • · General front-desk administrative tasks

  • · Other agreed-upon responsibilities

  • A Professional Extension of Your Team

    Virtual support can help practices manage routine administrative responsibilities while allowing in-office staff to give greater attention to patients and other priorities.